Q. WHAT IS YOUR TURNAROUND TIME?
Each item is handmade and can take up to 5 business days to ship. We, of course, aim and usually ship out before then, but If you need to rush order, please email us at firstname.lastname@example.org prior to ordering to check current shipping times!
Q. DO YOU SHIP INTERNATIONALLY?
We currently ship to within the US and to Canada. We hope to ship more places in the near future!
Q. WHAT IF A HEADBAND I WANT IS OUT OF STOCK?
Drop your email in the box right below the "Out of Stock" notifcation on the product page you want and we'll let you know when it's back!
Q. MY HEADBAND SEEMS TO BE TOO TIGHT WHEN I FIRST TRY IT ON. WHAT SHOULD I DO?
The headband will definitely stretch out a bit. Give it a good few stretches and you'll feel the difference. After you wash your headband (in cold water), give it a good stretch so it's comfortable for your next wear!
Q. WHAT IS YOUR RETURN POLICY?
Q. CAN I FIND YOUR PRODUCTS IN STORES ANYWHERE?
Yes! We are thrilled to be in stores from Georgia to Maine and all the way out to Washington. Please feel free to contact us to ask if there is a store near you.
Q. I AM A RETAILER AND INTERESTED IN WHOLESALE INFORMATION. WHAT SHOULD I DO?
Please fill out the quick form here. We will be in touch within 24 hours.
Q. WHAT IS THE BEST WAY TO STAY UPDATED ON NEW PRODUCTS & SALES?
Make sure to follow us on Instagram (@sugarskyshop). We also recommend signing up for our email list here.
Q. DO YOU DO CUSTOM ORDERS?
Yes, we do! We offer low minimum, custom patterned orders. We are interested in hearing your ideas and seeing if it's something we can do. Please fill out this form to get started. We will be in touch within 24 hours.